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Privacy Policy​

Eljen Corporation (“Eljen”, “we”, “us” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the websites, mobile applications or blogs provided by us (collectively the “Sites”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

a) On the Sites.
b) In email, text, and other electronic messages between you and the Sites.
c) Through mobile and desktop applications you download from the Sites, which provide
dedicated non-browser-based interaction between you and the Sites.
d) When you interact with our advertising and applications on third-party websites and
services, if those applications or advertising include links to this policy.

It does not apply to information collected by:
a) Us offline or through any other means, including on any other website operated by any
third party (including our affiliates and subsidiaries); or
b) Any third party (including our affiliates and subsidiaries), including through any
application or content (including advertising) that may link to or be accessible from or
through the Sites.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Sites. By accessing or using our Sites, you agree to this privacy policy. This policy may change from time to time. Your continued use of our Sites after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13
Our Sites are not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Sites. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on the Sites or through any of its features, register on our Sites, make any purchases through the Sites, use any of the interactive or public comment features of the Sites, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@eljen.com.

Information We Collect About You and How We Collect It

Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you register for an Eljen account, participate in any interactive features of the Sites, subscribe to a newsletter or email list, participate in a survey, contest, promotion or event, order or purchase (either for yourself or for another person) products or services made available through the Sites (collectively, the “Products”), communicate with us via third party social media sites, request customer support or otherwise communicate with us.

The types of information we may collect from you include:

a) Account Information, such as your name, email address, password, postal address, phone number, delivery and any other information you choose to provide;

b) Transaction Information, such as information about the Products you purchase, shipping and delivery information and information related to returns, refunds and cancellations. We may also collect and store limited payment information from you, such as payment card type, expiration date, security code, and the last four digits of your payment card number; however, we do not collect or store full payment card numbers and all transactions are processed by our third party payment processor.

c) Other Information You Choose to Provide, such as when you participate in a survey, contest, promotion or interactive area of the Sites or when you request technical or customer support.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Sites, or transmitted to other users of the Sites or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Sites with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Automatically

When you access or use the Sites, the types of information we may automatically collect about you include:

a) Log Information: When you visit the Sites, our servers automatically record certain log file information, such as your Internet Protocol (“IP”) address, operating system, browser type and language, referring URLs, access times, pages viewed, links clicked and other information about your activities on the Sites.

b) Mobile Device Information: We collect information about the mobile device you use to access or use the Sites, including the hardware model, operating system and version, unique device identifiers, mobile network information and information about your use of our mobile applications. With your consent, we may also collect information about the location of your device and access and collect information from certain applications on your device to facilitate your use of certain features of the Sites.

c) Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various tracking technologies, including cookies and web beacons, to collect information about you when you interact with our Sites, including information about your browsing and purchasing behavior. Cookies are small data files stored on your hard drive or in device memory that help us improve the Sites and your experience, see which areas and features of the Sites are popular, and count visits. Web beacons are electronic images that may be used in the Sites or emails and help deliver cookies, count visits and understand usage and campaign effectiveness.

Information We Collect From Other Sources

We may also obtain information about you from other sources and combine that with information we collect directly. For example, we may collect information about you when you post content to our pages or feeds on third party social media sites, or if you use credentials (e.g.,
username and password) from a third-party site to create or log into your Eljen account.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Sites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

a) Details of your visits to our Sites, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Sites.

b) Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Sites and to deliver a better and more personalized service, including by enabling us to:

a) Estimate our audience size and usage patterns.

b) Store information about your preferences, allowing us to customize our Sites according to your individual interests.

c) Speed up your searches.

d) Recognize you when you return to our Sites.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

a) To present our Sites and its contents to you.

b) To provide you with information, products, or services that you request from us.

c) To fulfill any other purpose for which you provide it.

d) To provide you with notices about your account, including expiration and renewal notices.

e) To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

f) To notify you about changes to our Sites or any products or services we offer or provide though it.

g) To allow you to participate in interactive features on our Sites.

h) In any other way we may describe when you provide the information.

i) For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

a) To our subsidiaries and affiliates.

b) To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

c) To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Eljen’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Eljen about our Site users is among the assets transferred.

d) To fulfill the purpose for which you provide it.

e) For any other purpose disclosed by us when you provide the information.

f) With your consent.

We may also disclose your personal information:

g) To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

h) To enforce or apply our terms of use and other agreements, including for billing and collection purposes.

i) If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Eljen, our customers, or others.

Choices About How We Use and Disclose Your Information

Account Information

You may update, correct or modify information about you at any time by logging into your online account or by emailing us at info@eljen.com. If you wish to deactivate your account, please email us at info@eljen.com, but note we may continue to store information about you as required by law or for legitimate business purposes.

Location Information/Applications on Mobile Device

With your consent, we may collect information about your actual location when you use our mobile applications. You may stop the collection of this information at any time by changing the settings on your mobile device, but note that some features of our mobile applications may no longer function if you do so.

Some features of our mobile applications may require access to certain applications on your mobile device, such as the camera and photo storage applications (e.g., to take and upload photos) and the phonebook application (e.g., to send invitations to your contacts to try the Sites or Products). If you decide to use these features, we will ask you for your consent prior to accessing the applications and collecting information. Note that you can revoke your consent at any time by changing the settings on your device.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Sites.

Customized Campaigns/Promotional Communications

You may opt out of receiving our ads as part of a customized campaign conducted on third party social media sites, such as Facebook, by emailing us at info@eljen.com.

You may opt out of receiving promotional communications from us by following the instructions in those communications or by emailing us at info@eljen.com. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Accessing and Correcting Your Information

You may update, correct or modify information about you at any time by logging into your online account or by emailing us at info@eljen.com. If you wish to deactivate your account, please email us at info@eljen.com, but note we may continue to store information about you as required by law or for legitimate business purposes.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. If you are a resident of a state with such laws, you may request this information in accordance with the applicable law by writing to us at info@eljen.com.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Sites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Sites. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Sites.

Changes to Our Privacy Policy

Eljen reserves the right to change or modify this Privacy Policy at any time and in our sole discretion. If we make changes to this Privacy Policy, we will provide notice of such changes, such as by providing notice through the Sites or updating the “Last Updated” date at the
beginning of this Privacy Policy.

Contact Information

To ask questions or provide comments regarding this Privacy Policy and our privacy practices, contact us at: info@eljen.com.