Contact Tech Support

Have questions on using Eljen products, or for an existing project using Eljen products? 

For technical support please call our main office at 800-444-1359 or your regional technical representative (listed below), or submit the form at the bottom of this page.

Regional Technical Representatives:

• Arizona
  • Lou Brown, Southwest Alternatives, 928-899-1096
• Massachusetts, New Hampshire, New Jersey, New York, Rhode Island, Vermont
  • Bob Kilcup, RacCasKat LLC, 603-217-0076 (office) 774-271-1045 (cell)
• Pennsylvania
  • Charlie Barkman, Expert Septic, 717-226-3003
• Eastern Canada (Maritime Provinces, Quebec, Ontario and Manitoba)
  • Dominic Mercier, Enviro-Step Technologies  1-877-925-7496
• Western Canada (Alberta, Saskatchewan, British Columbia)
  • Brent Dennis, BWD Engineering 604-789-2204
• Australia
  • Paul Champ, Eljen Pacific 0418-132-021

• For all other regions, please contact Eljen directly at 1-800-444-1359 or use the form below.

Tech Support Request Form:

Please fill out the form below.

Required fields are denoted by   

Name

Email

Phone

Preferred Contact Method Select One Email Phone

State/Province

Are you a: Select One Engineer/Designer Installer Home Owner Regulator Other

Site Address

Design Flow (gallons or liters per day)

Soil Report Available

• Yes
• No

Perc rate (MPI)

Slope

Site Conditions

Please describe any site constraints, including water table or restrictive layers

Application

What is this system being used for?

• Residential
• Commercial
• Seasonal

This is a: Select One New System Repair System Existing Eljen system

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